The Urban | Veronica Thembo
THE URBAN is an entirely new class of hotel for Africa — innovative, sophisticated and decisively hip. Our service is spot-on, personalized and world-class. We care about comfort and business functionality. But mostly, we care about value.
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Veronica Thembo

We are pretty keen on service. In fact we pride ourselves on it. (That and a number of other things such as quality accommodation and great value).

Our staff are committed to these values too. THE URBAN formally recognises members of the team who are outstanding in their performance. Every month the staff at THE URBAN NDOLA put forward candidates that they feel fit this profile. A committee reviews this and the URBAN “Employee of the month” is acknowledged and celebrated.

This month we would like you to meet our Employee of the month Veronica Thembo:
Veronica is a chef at THE URBAN.
Her passion is anything to do with desserts.
She has one child.
Her hobbies are cooking traveling, gardening and reading.
Veronica comes from the eastern part of Zambia and is Ngoni by tribe.
“My dream is to have a beautiful garden that can be used for events and a nice restaurant alongside.”

We hope that Veronica realises her dreams!